Reviews

Reviews

At EnergyCare Group, we take great pride in our work and the level of customer service that we provide. We have recently partnered with the independent third part review site Feefo so that our customers can leave reviews and ratings quickly and easily.

You can view our latest reviews here:

We were also contacted by a customer asking if we would share her experience with other customers:

“Hello all at EnergyCare Group. I wanted to get in touch to share my experience of your service. I would very much like my review made available to any future customers of your service.

From the start of the process, the customer service was second to none. The survey and quote was booked in at my convenience, and completed by Mark very informatively without any pressure to accept the quote. All options, including payment plans were explained clearly. This filled me with confidence in using this company. My preferred date for the work was fitted in, having only given two weeks notice of my preferred date.

I was kept informed at every stage by phone and by letter. The engineers – Patrick and Liam, arrived when expected, were courteous throughout, and treated my home with great respect. It is fair to say that they worked their socks off and replaced the boiler and seven radiators in just ten hours, asking my permission to work on until they had finished. Existing pipe work that was rather shoddy was replaced whereas it may just have been left. My home was left immaculate and apart from the evidence of a new boiler and radiators, you would not have been aware anything had been done. There was nothing for me to dispose of or clean up. All the essentials and instructions were explained, paperwork signed, and my satisfaction agreed before they left.

Shaun (the electrician) came early the next morning to wire in the pump and the thermostat, again, the service was excellent and the wiring was left very neat and tidy. I was taken through the thermostat settings and controls. To say I have been impressed with my refit is very much an understatement. I would like to thank the whole team for their care, attention and hard work. I would have no hesitation in recommending this company.”

Kind regards, Lorraine Usher

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How EnergyCare Group Work

Getting a new boiler from EnergyCare Group Ltd could not be easier!

Step 1

Book a free heating adviser visit

Choose an appointment for a time and date that suits you. Our heating adviser will come and do an assessment of your home and talk you through your options. Then they’ll give you a fixed price quote.

Step 2

We install your boiler

Our expert engineer will arrive on the date you’ve chosen. When they’re done, they’ll show you how to use your boiler and controls. They’ll make sure they leave your home neat and tidy before they go and take away your old boiler and all other associated waste.

Step 3

We give you peace of mind

When your boiler is installed, it comes with up to a 10 year manufactures warranty as standard so your home stays warm and working, with the added benefit of saving up to £350 per year of your energy bills*. If something happens, you can call us any time, any day of the year.

Feefo Review Rating Trusted
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Super Service

My boiler broke down and with the current weather I wasn’t in a particular rush to get a new one. I had a quote from a number of companies and Energy care were a lot cheaper than other companies offering the same service.

Very Customer Friendly

I am pleased with the service provided. Boiler installed quickly when my one suddenly broke down.

Luton

Happy

I am happy with the service provided. I would also recommend to others if they were in need of another boiler. Please pass my thanks to the installer Dan and Sam in the office for his help.

Boiler Brands

We only install the latest A-rated energy efficient boilers and controls that could help you save up to £350 per year.

We work with two boiler manufacturers, who supply a wide range of boilers, so you’ve got lots of options to choose from.

Worcester Bosch Accredited Installer
Vaillant Accredited Installer

Book A FREE Boiler Survey in Seconds

We can complete a FREE, no obligation, survey at your home in the next 24 hours! Book today.

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