0800 783 7946

Freephone 24hrs 7 days a week

Worcester Customer Service
0330 123 9559
Mon - Fri 7am - 8pm
Saturday 8am - 5pm
Sunday 9am - 12pm

Energycare Group Support Centre

Vaillant Customer Service
0345 6022922 or 0344 7360049
Mon - Fri 7am - 8pm
Saturday 8am - 5pm
Sunday 9am - 12pm

SALUS iT500 INTERNET CONTROL UNIT
Simple guide on using your Salus iT500 Internet Control Unit.
DANFOSS TPOne USER INTERFACE
Simple guide on using your TPOne Intelligent Controller.
DANFOSS COMBI BOILER CONTROLS
Simple guide on using your Danfoss TP5000Si programmer.
DANFOSS 715 REGULAR PROGRAMMER
Simple guide on using your Danfoss 715 Regular programmer.
GREENSTAR COMFORT CONTROLS
Simple guide on how to use the Greenstar Comfort Controls range.
SETTING UP NEST LEARNING THERMOSTAT
Simple guide on setting up your Nest Learning Thermostat
HOW TO BLEED A RADIATOR
Trapped air inside your radiators can cause noise problems and cold patches. This video explains how to remove air from your heating system.
THAW AND PREVENT FROZEN CONDENSATE PIPES
Help and advice to ensure that condensate pipes do not freeze, and how to safely thaw them if they do.
REPRESSURISE YOUR SYSTEM USING A KEYLESS FILLING LINK
A video guide on how to repressurise your central heating system with a keyless filling link
REPRESSURISE A HEATING SYSTEM WITH AN INTERNAL FILLING KEY
Repressurise your heating system using your boiler's internal filling key.
REPRESSURISE A HEATING SYSTEM WITH AN EXTERNAL FILLING HOSE
A video guide on how to repressurise your central heating system with an external filling hose